Your heating system is one of the most valuable pieces of equipment in your home.

It provides your heat source that keeps you and your family comfortable throughout the changing temperatures we experience in the fall, winter and spring. It may even be the source used to heat the hot water you use on a daily basis.

Your oil-fired heating system is designed for a long and productive life. To keep your system working efficiently, schedule an annual inspection and tune-up service. A well maintained heating system will use less fuel, need fewer repairs and will last longer.

We look forward to meeting you and serving your heating and cooling needs!

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Troubleshooting Tips

If your boiler or furnace won’t start, check the following items before you call for service.

  • Check Your Thermostat: Make sure the thermostat is set at least 10 degrees above the room temperature. If that does not work, you may need to replace the batteries in your digital thermostat.
  • Check Electric Switches: Be sure that the emergency shut-off switch is turned on.
  • Check Fuse Boxes & Circuit Breakers: Check for tripped circuits or blown fuses in the main burner switch box.
  • Check Boiler Water Level: If your boiler is equipped with a low water cut-off, make sure that the water in the gauge is at the water line.
  • Check Your Fuel Gauge: Make sure that you have fuel in the tank.
  • Press the Reset Button: This button is on the burner control box. Press the reset button only once.*

After you have followed these steps and your heater still will not start, it is time to call for service: (215) 721-3800.

*Primary controls have a reset button. This button allows the homeowner to restart the burner should a problem cause the unit to shut down. For example, burners may need to be restarted after a power outage. Pushing the reset button should get the burner running, but if the safety switch shuts the burner down again, the homeowner should call for service. Homeowners should NEVER push the reset button more than once because it might cause excess oil to be pumped into the combustion chamber. This could result in a lengthy and costly repair. If a homeowner finds that periodically they need to push the reset to make the equipment work, they should schedule a service call so an expert can check the system.